We would like to inform you of an important update regarding our support services. Starting from September 18th, there will be significant delays in our support response times, which is expected to last until February or March.
We understand that timely support is crucial for our customers. With this in mind, we have taken proactive measures to ensure minimal disruption to our services. During this period, we have implemented advanced automation across all our services to guarantee smooth and uninterrupted operation. This will help ensure that most common needs and tasks will be addressed without delay, even if human support might take longer than usual.
We deeply appreciate your understanding and patience during this time. Please rest assured that we are doing everything in our power to maintain the quality and efficiency you have come to expect from us. Your trust in our services is paramount, and we are committed to navigating through this period with the utmost dedication to your needs.
If you have any urgent issues or concerns, we recommend reaching out to us as soon as possible before September 18th.
Thank you for your continued loyalty and understanding.
Warm regards,
Lazer Hosting