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Support statistics

Discord Community

We have a thriving Discord community with over 20,000 members and many helpful moderators. Join us to chat about your server, get plugin or mod suggestions, receive community support, see our company announcements and more!


We have nearly 200 knowledgebase articles to help customers get instant support for the most common questions. If you can't find the article you need, our support team is happy to point you in the right direction.

1 Hour Response Time

We pride ourselves on our responsiveness, with an average ticket reply time of under an hour. If you're stuck configuring a plugin or installing a modpack, don't hesitate to reach out to our team who will be more than happy to help you.

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Frequently Asked Questions

Lazer Hosting offers a range of hosting plans, including web hosting packages starting at $2.55 per month, Ryzen VPS servers from $15 per month, and game servers for Minecraft, CS:GO, and Ark with prices starting at $10 per month.

Our customer support is dedicated to providing you with 24/7 assistance, ensuring help is always just a click away. We offer support through our efficient email and ticketing system, enabling you to get the answers and solutions you need at any time of the day or night. Whether you’re facing an urgent issue or have a simple query, our team is committed to offering timely and helpful support to keep your hosting experience smooth.

Yes, you can easily upgrade or downgrade your hosting plan with us. We understand that your needs may change as your website grows or evolves, so we’ve made the process straightforward. You can adjust your plan directly from your account dashboard or contact our support team for assistance. This flexibility ensures you always have the right resources for your website without any hassle.

At Lazer Hosting, we prioritize the security of your websites and servers. We’ve set up advanced firewalls that serve as a first line of defense, effectively keeping out unauthorized access and potential threats, imagine it as having a team of digital security guards on constant watch. Additionally, we regularly perform comprehensive security audits, thoroughly examining our systems to identify and rectify any vulnerabilities. This proactive approach ensures that your online assets are protected and secure under our care.

Yes, we provide regular backups to ensure your data is safe and secure. These backups are taken automatically at scheduled intervals and stored in a secure location. To access your backups, you can simply log into your hosting control panel and navigate to the backup section. Here, you’ll find options to download or restore your website data from various points in time, giving you peace of mind and control over your website’s content and functionality.

Our uptime guarantee is 99.9%, ensuring your website remains online and accessible nearly all the time. In the rare event of downtime, we proactively monitor and address issues swiftly to minimize any inconvenience. We also offer compensation as per our Service Level Agreement (SLA) for any downtime that exceeds our guarantee, ensuring we remain committed to delivering reliable and consistent service to our customers.